Coming November 8th, 2023 - See Below
Bill Pay Payments will be debited from your account on the “Processing Date”. Past history and location determine the “Processing Date”.
Electronic payments are processed two business days prior to the due date. Your account will be debited on the “Processing Date”, which again, is two business days prior to the due date.
With the current payment flow, draft checks are debited from your account when the payee cashes the check, and electronic payments are debited from your account on the due date.
Going forward all payments will be debited from your account on the “Processing Date” instead of the “Due Date”.
Please review all of your scheduled reoccurring payments and be aware of the “Processing Date” so you know when your account will be debited to avoid unexpected debits or overdrawing your account. This change will impact payments scheduled from November 8th going forward.
Additionally, when creating new Bill Payments, please be aware of the “Processing Date” which is the date your account will be debited.
This payment flow is more secure because checks will no longer be mailed with your account number listed on them. The Bill Pay Check will have a separate account number that will be used similar to a cashier’s check. Electronic Bill Payments will now allow time for a stop payment in the event of a fraudulent bill pay.
If you have additional questions, please reach out to email@example.com