Branch: Meadowgrass Location

Level/Salary Range: $15.38 to $20.19/hr. plus production incentive bonus for closed loan file

Bank Area: Mortgage Division

Position Type: Full Time/Non-exempt Administrative Production

ROLE AND RESPONSIBILITIES

• Act as liaison between borrower, lender, loan originator, processing department and other ancillary vendors
• to move loans efficiently through the loan process to closing
• Assist Loan Officers (LO’s) in scanning documents, create network folders and organize paperwork into proper order
• Order title work and inspect for accuracy once rec’d and upload to appropriate folder
• Order appraisals once LO has advised to order and track progress until completion keeping in mind sales contract deadline
• Provide customer, realtors, and other interested parties with timely and periodic status updates of the loan application
• Order Homeowners Insurance once borrower has supplied agent’s name and contact information.
• Answer phones, greet clients and return all inquiry calls in a timely manner – optimally within a couple hours
• Represent Integrity Bank in the community with the highest professionalism
• Assist processors with collecting required documentation from applicants and follow up on missing items
• Prepare closed and cancelled files for compliance (work with Ops Manager to ensure files are ready for compliance review
• Establish, maintain, and update files, databases, records, and/or other documents necessary for the loan process and internal compliance and reports
• Assist the LO’s and other internal employees in all matters to make the mortgage department and the bank successful and efficient with a cheerful and helpful attitude
• Compile documents for existing customer files, enter new applications into mortgage software, upload documents to lenders website
• Assure that all customer files are complete and in compliance with regulatory agencies, standard underwriting guidelines, and internal policies
• Ensure customer privacy and security of documents and files
• Process the documents received for each file, verifying the accuracy and completeness of each document
• Know, adhere, and administer all compliance-related procedures and processes relevant to the mortgage function and other banking functions; e.g. BSA/AML, GLBA, IT Security, etc.
• Other duties as assigned

SKILLS AND SPECIFICATIONS

• An aptitude and willingness to provide excellent customer service in person and on the phone
• The capacity to handle multiple tasks and frequent interruptions
• Ability to communicate effectively, both orally and in writing
• Excellent records and file management skills
• Be a team player with the capacity to work in a fast paced, high volume environment
• Must have an aptitude for detail about compliance and preparing loan files for review by the compliance officer of the bank

EDUCATION REQUIREMENTS

• Must have knowledge of basic lending, real estate contracts and language, credit reporting, mortgage loan processing and title work
• Proficiency and experience with Microsoft Office including Outlook, Excel, and Word as well as Adobe pdf and other means of approved document storage
• Knowledge of basic accounting processes and procedures

OTHER REQUIREMENTS

• Adhere to the Integrity Code of Conduct

Branch: Meadowgrass Location

Level/Salary Range: $15.00 to $20.00/hr. based on experience and qualifications

Bank Area: Operations

Position Type: Non-Exempt (hourly basis), Full-Time 

This individual will have experience in keeping records and reconciling of accounts.  The qualified candidate will have strong quantitative and interpersonal skills, as well as a proficiency in basic accounting functions.  A willingness to learn and the ability to adapt are essential.  Experience in banking operations is preferred, but not necessary.

ROLE AND RESPONSIBILITIES:

• Process or provide backup processing for the following:
  • Wire Processing
  • Remote Deposit
  • Debit Card Management
  • Check Adjustments, Reconciliations
  • Accounts Payable
  • Public Funds tracking & reporting
  • Returned Mail
• Provide Service & Support to the bank’s retail, operations, and accounting team members
• Participation in community, service organization or other groups (profit and/or non-profit) to make our community a “better place to live,” as well as for the promotion of the Bank

• Know, adhere and administer all other compliance-related procedures and processes relevant to other banking functions, e.g. BSA/AML, GLBA, IT Security, etc.
• Other miscellaneous clerical and administrative responsibilities, as needed

SKILLS AND SPECIFICATIONS:

• Possess a very high attention to detail
• Understanding of accounting concepts
• Excellent communications (both verbal and written) and interpersonal skills
• Must have a high level of professionalism
• Possess a positive attitude
• Ability to problem solve and work independently

EDUCATION REQUIREMENTS:

• High school diploma or equivalent
• One year of bank, operations and/or accounting experience

OTHER REQUIREMENTS:

• Must be able to work some Saturday’s and have a flexible work-week schedule
• Knowledgeable in Microsoft Word, Excel and Windows
• Be a notary or willing to obtain a notary license
• Adhere to the Integrity Code of Culture

Branch: Monument

Level/Salary Range: $17.00 to $20.00/hr. based on experience and qualifications

Bank Area: Loan Department

Position Type: Non-Exempt, Full-Time 

ROLE AND RESPONSIBILITIES:

LOAN PROCESSING: Must possess understanding of loan, accounting and reconciliation processes. Tasks include, but are not limited, to the following: ordering of appraisals and evaluations, pulling credit reports and flood determinations, processing and reviewing commercial and consumer loans per bank and regulatory standards, generating loan documents, boarding and funding loans and other miscellaneous clerical and administrative duties.  Willing to learn, adhere and administer all other compliance-related procedures and processes relevant to banking functions (i.e.TRID, Reg B, and Reg Z, HMDA, BSA/AML, IT Security, etc.)

COMMUNICATION: Must be able to communicate orally and in writing with a high degree of professionalism.  Must have the ability to work as a member of a team to achieve the department’s desired outcomes.

EXCELLENCE:  Must have an attention to detail which results in a high level of accuracy and work performance. Must be a self-starter who is goal oriented and independent, has a high degree of organization skills, the ability to handle stressful situations with courtesy, and handle multiple tasks and frequent interruptions.

PROACTIVE AND PROVEN WORK ETHIC: Demonstrate ability to maintain personal productivity and to take initiative in a range of administrative and operational tasks and projects.

SKILLS AND SPECIFICATIONS:

• 2+ years of financial services industry experience is preferred
• Computer proficiency; including but not limited to Word, Excel, Outlook and the ability to learn LaserPro (loan documentation system), is required

EDUCATION REQUIREMENTS

• High school diploma or equivalent

OTHER REQUIREMENTS

• Must be able to work some Saturdays
• Be a notary or willing to obtain a notary license

Branch: TBD

Level/Salary Range: $14.00 to $17.00/hr. based on experience and qualifications

Bank Area: Retail

Position Type: Non-Exempt (hourly basis), Part-Time and Full-Time Positions Available

JOB DESCRIPTION/ROLE AND RESPONSIBILITIES:

• Teller Operations-
  • Ability to process a variety of teller transactions and cash balancing. Perform other duties as needed.

• New Accounts/Services-
  • Responsibilities include the ability to perform new account openings and closings. Ability to identify additional services and refer, if appropriate, to other lines of business.

• Customer Service-
  • High level of customer interactions of all types; requiring a wide knowledge of bank services to include all electronic offerings
  • Answer telephone calls and handle issues with proficiency

• Flexibility to perform other duties as assigned and maintain a level of professionalism and appearance.
• Know, adhere and administer all other compliance-related procedures and processes relevant to banking functions; e.g. BSA/AML, GLBA, IT Security, etc.

SKILLS AND SPECIFICATIONS:

• Cash handling experience
• Good at multitasking, prioritizing work and possess flexibility in day to day workflow
• Good verbal and written communication skills
• Be proactive and perceptive in caring for customers and team members
• Must be detail oriented and have a basic knowledge of accounting
• Represents the bank in a manner that maintains and expands banking relationships
• Ability to work within a team environment
• Possess a positive attitude, with a professional image and professional energy

EDUCATION REQUIREMENTS:

• High school diploma or equivalent

OTHER REQUIREMENTS:

• Must be able to work Saturday’s and occasional evenings
• Be a notary or willing to obtain a notary license
• Knowledgeable in Microsoft Word and Excel
• Ability to adapt to a flexible work schedule
• Advocate the Integrity Code of Culture