Branch: Positions open at multiple locations

Level/Salary Range: $14.00 to $17.00/hr. based on experience and qualifications

Bank Area: Retail

Position Type: Non-Exempt (hourly basis), Part-Time and Full-Time Positions Available

JOB DESCRIPTION/ROLE AND RESPONSIBILITIES:

• Teller Operations-
  • Ability to process a variety of teller transactions and cash balancing. Perform other duties as needed.

• New Accounts/Services-
  • Responsibilities include the ability to perform new account openings and closings. Ability to identify additional services and refer, if appropriate, to other lines of business.

• Customer Service-
  • High level of customer interactions of all types; requiring a wide knowledge of bank services to include all electronic offerings
  • Answer telephone calls and handle issues with proficiency

• Flexibility to perform other duties as assigned and maintain a level of professionalism and appearance.
• Know, adhere and administer all other compliance-related procedures and processes relevant to banking functions; e.g. BSA/AML, GLBA, IT Security, etc.

SKILLS AND SPECIFICATIONS:

• Cash handling experience
• Good at multitasking, prioritizing work and possess flexibility in day to day workflow
• Good verbal and written communication skills
• Be proactive and perceptive in caring for customers and team members
• Must be detail oriented and have a basic knowledge of accounting
• Represents the bank in a manner that maintains and expands banking relationships
• Ability to work within a team environment
• Possess a positive attitude, with a professional image and professional energy

EDUCATION REQUIREMENTS:

• High school diploma or equivalent

OTHER REQUIREMENTS:

• Must be able to work Saturday’s and occasional evenings
• Be a notary or willing to obtain a notary license
• Knowledgeable in Microsoft Word and Excel
• Ability to adapt to a flexible work schedule
• Advocate the Integrity Code of Culture

Branch: Monument

Level/Salary Range: $45,000/$60,000 per year based on experience

Bank Area: Loan Department

Position Type: Exempt (Salaried), Non-Officer, Full-Time

JOB DESCRIPTION/ROLE AND RESPONSIBILITIES:

The Credit Analyst will assist the loan officers of the bank with collecting financial data, underwriting new loans, ensuring proper documentation in loan files, and conducting loan file reviews. The Credit Analyst will also be required to make customer calls, assist in loan interviews, and provide general support for the Senior Credit Officer, Senior Loan Officer, and other loan officers. The Credit Analyst must be able to work under time constraints in a high-pressure environment. This position is a support role and must be willing to take on any project with a positive attitude.

• Efficiently and effectively complete underwriting on new loans and renewals to include all business and personal financials, customer background and market data
• Assist in credit presentations to loan committee, complete term loan reviews, and aid in managing the loan department’s financial technical exception list
• Work with and assist loan customers
• Help manage deadlines and new loan applications
• Participate in customer loan interviews
• Provide general support to the SCO, SLO, and Loan Operations in other areas of bank/regulatory reporting
• Must be able to work some Saturdays and evenings
• Understand and adhere to compliance requirements related to position responsibilities

EDUCATION REQUIREMENTS:

• Bachelor’s degree in finance or other business-related field
• No specific experience requirements are necessary as IBT is willing to train individuals interested in job advancement within IBT

Branch: Wealth Management Office

Level/Salary Range: $15.00-$18.50/hour based on experience

Bank Area: Mortgage Division

Position Type: Non-Exempt (Hourly), Full-Time

ROLE AND RESPONSIBILITIES

•  Act as liaison between borrower, lender, loan originator, processing department and other ancillary vendors to move loans efficiently through the loan process to closing
• Assist LO’s in scanning documents, create network folders and organize paperwork into proper order
• Order title work and inspect for accuracy once rec’d and upload to appropriate L: Drive folder
• Order appraisals once LO has advised to order and track progress until completion keeping in mind sales contract deadline
• Provide customer, realtors, and other interested parties with timely and periodic status updates of the loan application
• Order Homeowners Insurance once borrower has supplied agent’s name and contact information
• Answer phones, greet clients, and return all inquiry calls in a timely manner – optimally within a couple hours
• Represent Integrity Bank in the community with the highest professionalism
• Assist processors with collecting required documentation from applicants and follow up on missing items
• Prepare closed and cancelled files for compliance (work with Ops Manager to ensure files are ready for compliance review)
• Establish, maintain, and update files, databases, records, and/or other documents necessary for the loan process and internal compliance and reports
• Assist the LO’s and other internal employees in all matters to make the mortgage department and the bank successful and efficient with a cheerful and helpful attitude
• Compile documents for existing customer files, enter new applications into mortgage software, upload documents to lenders website
• Assure that all customer files are complete and in compliance with regulatory agencies, standard underwriting guidelines, and internal policies
• Ensure customer privacy and security of documents and files
• Process the documents received for each file, verifying the accuracy and completeness of each document
• Know, adhere, and administer all compliance-related procedures and processes relevant to the mortgage function and other banking functions, e.g., BSA/AML, GLBA, IT Security, etc.
• Other duties as assigned

SKILLS AND SPECIFICATIONS

• An aptitude and willingness to provide excellent customer service in person and on the phone
• The capacity to handle multiple tasks and frequent interruptions
• Ability to communicate effectively, both orally and in writing
• Excellent records and file management skills
• Be a team player with the capacity to work in a fast paced, high volume environment
• Must have an aptitude for detail regarding compliance and preparing loan files for review by the compliance officer of the bank