Welcome to Integrity Bank & Trust

ONLINE BANKING

Monument
P.O. Box 1560
1430 Cipriani Loop
Monument CO 80132

Phone: 719.484.0077
Fax: 719.488.9160
Toll Free: 877.677.2265

Research & Powers
5550 Powers Center Point
Colorado Springs, CO 80920

Phone: 719.495.3700
Fax: 719.282.8100
Toll Free: 877.677.2265

Northgate & Voyager
13475 Voyager Parkway
Colorado Springs, CO 80921

Phone: 719.487.3034
Fax: 719.481.3521
Toll Free: 877.677.2265

Telephone Banking:
1.877.317.2265
(24 hours, 7 Days)

Office Hours:
M-F, 8am to 5pm
Saturday, 8am to 12pm

Drive Thru Hours:
M-F, 7am to 6 pm
Saturday, 8am to 12pm
24 hour ATM

E-mail and Online Fraud

Message from the FDIC dated 7-3-07

The Federal Deposit Insurance Corporation (FDIC) is reminding financial institutions, businesses and consumers that fraudulent correspondence claiming to be from the FDIC continues to be mailed, faxed and e-mailed in the United States and other countries. The correspondence uses various techniques to gain the trust of recipients in hopes they will provide sensitive personal information, including bank account numbers, that can be used to steal money and other assets. Recipients should NOT, under any circumstances, respond to the fraudulent requests. Institutions also are encouraged to inform customers that fraud artists may use the names of the FDIC and other government agencies and to take appropriate precautions.

The criminals, knowing that people trust the FDIC name, have duplicated the official logo and seal in fraudulent letters, forms, certificates and other correspondence. Recent examples have included invoices, bills, transfer forms, guarantees, endorsements, and confirmations of stock and investment purchases. In some cases, recipients were asked to complete fraudulent forms and return them by fax or e-mail. In other cases, recipients were asked to remit funds via check or wire transfer service.

The FDIC rarely sends unsolicited bills or other similar documents to financial institutions, businesses and consumers. In particular, the FDIC does not send unsolicited correspondence asking for sensitive personal information, including bank account information. Anyone receiving such correspondence should contact the FDIC immediately by calling the Corporation's toll-free telephone number at 1-877-ASK-FDIC (1-877-275-3342) or by e-mailing to alert@fdic.gov. Do not use contact information listed for the FDIC in the correspondence because it is likely to be falsified. Questions can also be submitted to the FDIC using an online form at http://www2.fdic.gov/starsmail/index.asp.

For your reference, FDIC Special Alerts may be accessed from the FDIC's website at http://www.fdic.gov/news/news/SpecialAlert/2007/index.html. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit www.fdic.gov/about/subscriptions/index.html.

	Sandra L. Thompson
	Director Division of Supervision and Consumer Protection

What is e-mail fraud

Among the most common types of email fraud include phony e-mail messages sent to you in order to steal personal or financial information. These messages are often disguised as legitimate e-mail from companies you trust and are an attempt to entice you to provide various types of personal or confidential information including online IDs and pass codes, Social Security numbers, and account numbers.

The practice of e-mail fraud is commonly known as phishing or spoofing. Phishing is used by criminals to gain access to your existing accounts or to use your personal and financial information to open new accounts.

Recognizing e-mail fraud

Spotting phony e-mail messages is not always easy, and the criminals making the phony messages are becoming more sophisticated. Phony emails will often times ask you to follow a link that will take you to a website outside of the Integrity Bank and Trust website. The will also ask you for sensitive personal, financial, or account information.

Common aspects of fraudulent e-mails:

Urgent Appeals. Fraudulent e-mails frequently claim that your account will be closed if you fail to confirm, verify, or authenticate your personal information immediately.
Requests for Security Information. Many times fraudulent e-mails may claim that they have lost vital security information that needs to be updated immediately. You may even be asked to go to an outside web site to enter the information.
Typos and Other Errors. Fraudulent e-mails and web sites will often times contain typographical and grammar errors. The writing may seem awkward, tilted, or even inappropriate. The visual design or quality may be poor.

Protecting yourself from e-mail fraud

Simple steps that will protect you from e-mail fraud do exist.

Make sure your computer and the system you are using are updated with the latest protection software. For more information on how to protect your computer, visit Microsoft or the National Cyber Security Alliance websites.*
Do not trust a website based on looks or professional appearance. It is not that difficult to create fraudulent emails or web pages.
Confirm the validity of all requests for sensitive information by responding directly to the institution by phone or regular mail.
Do not share your IDs or pass codes with anyone. Integrity Bank & Trust will never ask for sensitive information through email.
If you think you may have provided personal or account information to a fraudulent email, report the fraud immediately. Change your pass codes and monitor any activity on your accounts frequently.
Always sign off websites or secure areas of websites that you use a pass code to enter.
When your computer is not in use, disconnect it from the internet.
Be selective when providing your email address to any web sites. The more often you share your address, the more likely you will receive fraudulent emails.
Review your monthly bank and credit card statements thoroughly. Investigate any suspicious activity to catch any fraud before it occurs.

*The hypertext links or pointers displayed on this page are for the convenience of our customers and go to information created and maintained by other public and private organizations. Integrity Bank & Trust does not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Further, the inclusion of links or pointers to particular items in hypertext is not intended to reflect their importance, nor is it intended to endorse any views expressed, or products or services offered, on these outside sites, or the organizations sponsoring the sites.